Private equity firm Anacapa Partners has acquired communications platform Auronix for an undisclosed amount.
Auronix is headquartered in Mexico can offers companies chat tools to improve interactions with existing and potential customers, boosting real-time engagement and satisfaction levels. Its services are used in financial services, health, marketing, retail, health and government organizations.
Players in the financial services space can use the Auronix platform to improve their customer experiences. It offers one-time passwords, anti-fraud alerts, QR codes, electronic wallets, speech recognition, data collection, credit increase, voice biometrics, payment reminders, and much more.
Anacapa Partners founder and managing partner Jeff Stevens said, “With more companies transitioning to mobile-first strategies, the global CPaaS industry offers considerable growth opportunities.
“Through our partnership with Polo Capital, a search fund through which this investment was made, Auronix’s CPaaS platforms will continue to offer its clients the best avenues to engage with their customers through a variety of mobile communication channels.”
Earlier in the month, Anacapa Partner made a growth investment into I4PRO, an end-to-end enterprise resource planning solution. The Brazilian InsurTech offers an array of tools to improve workflow processes such as selling, underwriting, and administering policies, collecting premiums, and processing claims.
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