Theta Lake – Best Practices for Protecting Confidential Information During Video Communication & Collaboration

From: RegTech Analyst

RegTech company Theta Lake has published a whitepaper to help businesses remain compliant whilst still leveraging the power of video conferences.

The new whitepaper could not have come at a more opportune moment as more businesses are leveraging video communication within their own organisations, with clients and with consumers.

“With the increased sharing capabilities, improved connectivity from any device and location, and greater ability to record at lower costs, the rationale to forgo video monitoring makes less and less sense,” the whitepaper says. “This is especially true with the shift in regulatory focus from capture and storage to proactive measures for privacy and data protection. It’s simply not safe for companies to ignore the most robust and fastest growing data communication channel they own.”

However, as they do up the use of video communication, they also increase the risk of data falling into the hands of the wrong people.

That is what the whitepaper aims to help with through four key steps.

The first step is to prioritise the types of videos that need to be reviewed by compliance experts. That includes checking which user groups that should be covered by the company’s video conference data loss prevention plan, especially prioritising videos that may contain content or activities that are likely to include confidential data.

The second step is to establish a plan for what kind or risks the company should be looking for. “This ensures you’re thinking about specific opportunities for confidential data loss in what gets shared, as well as considering potential misconduct risks in how people behave,” the Theta Lake whitepaper explains.

The third step is to put the first two steps into practise and perform ongoing reviews of all the videos that meet the high priority criteria outlined in the previous two steps.

The fourth step is to define the workflow of the review process. “For example, you should identify your first and, if desired, second-level reviewers and the steps that you want your reviewers to follow when a risk is identified during a review cycle – based on the type of risk,” the Theta Lake whitepaper explains.

To read the full whitepaper on video conferencing risks click here.

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