Klarna locks out users from services following ‘self-inflicted incident’

Swedish FinTech giant Klarna has suffered a ‘self-inflicted incident’ which has led to around 90,000 users being able to see other people’s accounts.

The incident has led to the buy now, pay later company shutting out users from its services for the time being.

Visitors to Klarna’s website are met with the message: “We are currently experiencing system disturbances caused by a technical error. We apologise for any inconvenience this is causing. Whilst we are addressing the issue, customers are unable to log into the app.”

Klarna is a trideacorn firm that is valued at over $31bn following a $1bn funding round in March this year. Following this round, the company become the most valuable privately-owned FinTech in Europe. Klarna is the third most valuable FinTech in the world behind Stripe and Ant Financial.

Klarna CEO Sebastian Siemiatkowski tweeted: “So sad and frustrating to realize that we have had a self-inflicted incident, for 30 min, affecting the privacy of some of our users. Full attention from all colleagues to bring back things to normal, take actions to avoid this going forward and communicate broadly. More to come”

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