Rocketlane snares $3m in Matrix-backed seed funding round

Customer onboarding platform Rocketlane has secured $3m from a seed funding round led by Nexus Venture Partners and Matrix Partners.

Founded in 2020, Rocketlane claims companies who use its platform get a purpose-built unified workspace that makes it easier for customer onboarding teams to collaborate with internal teams and customers.

The company claims teams hit project goals consistently with its platform, have real-time visibility and faster value delivery in addition to elevating the customer experience.

Rocketlane said, “Rocketlane offers a beautiful and first-of-its-kind shared workspace that unifies project task management, customer communication and document collaboration in one tight-knit experience. This helps streamline customer collaboration and creates a single source of truth for everyone to stay on top of project updates.

“Rocketlane’s customer portal creates a delightful experience for your customers, and the in-built CSAT (Customer Satisfaction) helps you understand customer sentiment through the journey. Rocketlane will also deliver insights and benchmarks that can help onboarding and implementation teams improve their processes and deliver value faster for clients.”

According to Rocketlane, it intends to use the funds to continue to expand operations and its business reach.

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