National Insurance Company Limited (NICL), a public sector insurer in India, has selected Cognizant as a technology provider to accelerate the company’s digital transformation.
NICL awarded the multi-year mandate to Cognizant to boost its technology roadmap, help manage its centralised web-based core insurance solution comprising of multiple applications, underlying technology infrastructure and security, and provide consulting services, among other things.
Cognizant will also leverage digital technologies such as artificial intelligence, machine learning, automation, and microservices-based architecture, to support NICL’s technology roadmap.
The aim of this partnership, is to help NICL improve customer experience, including applications, claims processing, and underwriting, while continuing to improve ease of doing business, provide greater operational agility and efficiency, application security, financial and regulatory compliance, and drive business growth.
Achal Kataria, vice president and India country head, Cognizant, said, “We are committed to supporting forward-looking technology vision of National Insurance Company and facilitating their digital transformation journey.
“Our strong technology consulting and digital capabilities will be applied to assist NICL in offering an improved and secure customer experience.”
India-based employee benefits platform Pazcare recently collected $8m in its Series A funding round, which was led by JAS Fund.
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