Gallagher picks Novidea for digital broking platform

Gallagher picks Novidea for digital broking platform

Global insurance broker Gallagher has picked InsurTech company Novidea to implement and tailor its insurance broking platform for its specialty client base.

It hopes this platform will pioneer the market, revolutionise client service and cover every stage of the broking lifecycle, from enquiry and quotation to policy issuance, claims, and settlement.

Gallagher has signed the deal as it continues its move towards digital solutions. It stated the platform will also enable it to integrate seamlessly into existing digital solutions in the marketplace, such as PPL and future developments that provide value to its customers.

Nick Williams-Walker, COO of Gallagher’s Specialty division, said, “The specialty insurance market needs to provide better technology tools to its clients so we are very excited to partner with Novidea to implement a platform that will make a real difference. Implementing this platform demonstrates our aim to be at the forefront of digital solutions, providing clients and insurers with market leading insight and data.”

Novidea’s insurance management platform offers a data-driven, cloud-based solution that is built on Salesforce, which standardises and automates processes to improve efficiency and deliver an enhanced user experience. Its platform has a self-service portal which gives clients secure access from any device to key information including renewals, policies, claims, and analytics.

Speaking on the partnership, Novidea CEO Roi Agababa said, “We are delighted to embark on this digital transformation journey with Gallagher. Many brokers are looking to find a way to transform their business and we are thrilled to partner with such an industry-leading organisation.

“By working together and using our cloud-native data-driven insurance management platform, Gallagher will be able to easily turn data into insights to enable better informed business decisions, as well as benefit from greater efficiencies, and deliver an outstanding client experience.”

Novidea recently opened offices in the City of London and named Adam Glasby as one of its new programme managers.

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