Corporate Leaders

Environmental, social and governance (ESG) and artificial intelligence (AI) are two of the biggest trends in the finance world, but working together they can potentially transform how businesses operate.

Earlier this month, OpenAI unveiled its latest advancement in the world of generative AI, Sora. Unlike ChatGPT, its previous revolution in the world of generative AI, Sora allows users to build realistic videos from simple text instructions, potentially providing businesses with another tool to transform operations, such as marketing.

As AI continues its ascent as a transformative force in the business landscape, the InsurTech sector has found itself as the latest realm aiming to tap into its remarkable potential. FinTech Global recently spoke to a host of industry experts in a bid to unravel the profound impact AI is poised to have on the space. 

Due to the advent and widespread adoption of technologies such as Machine Learning (ML) and Generative AI, the InsurTech sector is expected to receive tighter boundaries when it comes to regulations in 2024. But what does that mean for the sector? FinTech Global spoke to a host of industry experts to find out.

FinTech Global recently explored whether there is enough accountability and transparency related to ESG. One of the common themes was the need for standardisation within how firms handle ESG processes. However, it is hard to have a level of standardisation when opinions do not always match on the importance of ESG or countries shift their priorities.

It has been a few years since the digital asset hype took the world by storm and has since fallen to the background. Despite this, the asset type is still popular, and could see more market adoption in 2024.

In today's business landscape, prioritising the customer experience (CX) has become a ubiquitous concern across all industries. Across the InsurTech realm, competition is intensifying, and insurance providers are increasingly recognising the pivotal role of CX in attracting and retaining clients. FinTech Global sat down with a pair of industry experts to dissect this phenomenon. 

Financial services have needed to put an increased focus on environmental, social, and corporate governance (ESG) over recent years and 2024 looks set to only add to this.

As we enter the first month of 2024, FinTech Global spoke to Hari Menon, Partner, SVP and ESG Product Head at AI-powered wealth management solution IntellectAI, about the major ESG trends of 2023 and his predictions for 2024.

A recent study from Theta Lake, a pioneer in digital communications governance, found that 69% of IT and compliance professionals expect the use of unified communication and collaboration (UCC) tools to increase in 2024. With firms using an average of 4.6 communication and collaboration tools, it is evident that UCC tools have become an embedded and essential part of modern business, but firms must ensure they are compliantly getting the full value of these tools.