Tag: customer engagement

In the rapidly evolving sectors of finance and professional services, Client Lifecycle Management (CLM) plays a critical role in ensuring compliance and managing risk. Traditional CLM systems, however, often fall short in the face of expanding customer demographics, complex regulatory landscapes, and the growing demands of global compliance standards.

In the rapidly changing landscape of customer and business interactions, understanding and adapting to the dynamics of generational preferences is more crucial than ever....

docStribute, a trailblazing RegTech firm based in London, has successfully completed a pre-Series A funding round.

Digital Onboarding, a pioneering SaaS company known for enhancing customer relations for over 100 financial institutions, has successfully closed a significant funding round.

Glia, a pioneering customer interaction leader unifying Digital Customer Service (DCS), call centre, and automation into a singular platform, has recently enhanced its executive leadership team.

CommBox, an AI-driven customer communications leader, has introduced its latest innovation, Era AI to enable customer service to be intelligently automated.

Andaria, a leader in the FinTech industry, and Discover, a prominent player in payment solutions, have partnered to launch an innovative Embedded Finance offering.

Connectly, a leader in conversational commerce, has announced a successful $7.85M in a bid to to accelerate AI-powered conversational commerce.

Go to any FinTech event and it is instantly clear that customer engagement is a major priority for most companies. Given its significance, are insurance firms doing enough or should they be doing more?

Twilio Inc. has revealed that it is bolstering its customer engagement by infusing it with artificial intelligence.