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Why behavioural analytics should be a top priority for insurers

With customer demands changing to become more focused on flexibility and personalisation, behavioural analytics is the key to help insurers meet this need.

How can retail banks win in the battleground with BigTech companies?

BigTech companies have changed customer expectations forever. With customer experiences at the forefront of their operations, consumers now seek the same level of simplicity and personalisation everywhere. Financial institutions have a tough road ahead to match these services, but they can learn from BigTech companies.

What will the new face of the office be after Covid-19?

When the coronavirus pandemic spread like wildfire in the early months of 2020, many companies and individuals alike had no idea what was to come – and how their work lives would change. With widespread vaccines, many companies are beginning to open up again, but what will be the ‘new normal’ for the financial sector in terms of working arrangements?

Sentiance underlines retail banking innovation importance, key banking trends

A blogpost by data science and behaviour change firm Sentiance has highlighted the growing importance of hyper-personalization in the retail banking sector.

Why it is tough to say if InsurTechs will disrupt insurers...

It is impossible to predict the future and assess where InsurTechs and insurers will be in the coming years. However, insurers will continue to invest in technology as they try to adapt to the new focus on customer experience, according to Sentiance’s Ali Nawab in a new podcast.

How insurers can improve their usage-based insurance solutions

Adoption rates of usage-based insurance (UBI) is increasing quickly; however, there are a lot of issues with the current method of measuring this usage, according to Sentiance.

Sentiance teams up with Japan-based AI Base Technology

Sentiance, which helps companies turn data into contextual insights, has teamed up with Japan-based AI Base Technology.

See how insurance firms can use it to personalise their offering

Did you know that by 2025, almost 30% of all data created, captured, or replicated by consumer devices will be created in real-time.

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